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The Crisis of Trust in AI and Autonomous Systems

Krantz, Amandus LU orcid (2022) In Skövde University Studies in Informatics 2022(1). p.25-27
Abstract
The future is robotic. Already we are seeing how society is changing with self-driving cars and robots at hospitals and schools. The huge potential of autonomous systems (AS) is highly discussed. What is not highly discussed, and rarely even acknowledged, is the key role trust plays in realizing these benefits. No common way of defining, testing, or measuring it exists. I argue that this lack of research on trust, both in general but also in human-AS relations, may at best result in sporadic progress and adoption of these systems and may at worst lead to public disillusionment and abandonment, delaying the potentials of AS.
Please use this url to cite or link to this publication:
author
organization
publishing date
type
Chapter in Book/Report/Conference proceeding
publication status
published
subject
host publication
Proceedings of the 17th SweCog Conference
series title
Skövde University Studies in Informatics
editor
Banaee, Hadi and Billing, Erik
volume
2022
issue
1
pages
3 pages
publisher
University of Skövde
ISSN
1653-2325
ISBN
978-91-983667-9-2
project
Ethics for autonomous systems/AI
Non-Verbal Signals of Trust and Group Identification in Humans and Robots
language
English
LU publication?
yes
id
a0b14409-17cd-453e-900e-55886439617a
alternative location
https://aic20.aass.oru.se/swecog-pdfs/Krantz.pdf
date added to LUP
2022-06-22 12:50:46
date last changed
2022-06-22 13:38:54
@inproceedings{a0b14409-17cd-453e-900e-55886439617a,
  abstract     = {{The future is robotic. Already we are seeing how society is changing with self-driving cars and robots at hospitals and schools. The huge potential of autonomous systems (AS) is highly discussed. What is not highly discussed, and rarely even acknowledged, is the key role trust plays in realizing these benefits. No common way of defining, testing, or measuring it exists. I argue that this lack of research on trust, both in general but also in human-AS relations, may at best result in sporadic progress and adoption of these systems and may at worst lead to public disillusionment and abandonment, delaying the potentials of AS.}},
  author       = {{Krantz, Amandus}},
  booktitle    = {{Proceedings of the 17th SweCog Conference}},
  editor       = {{Banaee, Hadi and Billing, Erik}},
  isbn         = {{978-91-983667-9-2}},
  issn         = {{1653-2325}},
  language     = {{eng}},
  number       = {{1}},
  pages        = {{25--27}},
  publisher    = {{University of Skövde}},
  series       = {{Skövde University Studies in Informatics}},
  title        = {{The Crisis of Trust in AI and Autonomous Systems}},
  url          = {{https://aic20.aass.oru.se/swecog-pdfs/Krantz.pdf}},
  volume       = {{2022}},
  year         = {{2022}},
}