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Corporate social responsibility and employer brand personality appeal : approaches for human resources challenges in the hospitality sector

Azimi, Mohammad ; Sadeghvaziri, Faraz ; Ghaderi, Zahed and Hall, C. Michael LU (2023) In Journal of Hospitality Marketing and Management
Abstract

Employer branding in organizational human resources management is essential. Nevertheless, certain gaps persist within the realm of scientific research in this field, particularly in the exploration of novel concepts like employer brand personality appeal and its potential impact within the hospitality industry, which grapples with numerous human resources challenges. To fill this gap in knowledge, this paper introduces employer brand personality appeal as a concept within the hospitality employer brand context and measures its impact alongside corporate social responsibility on employee turnover intention and satisfaction in Iran’s hospitality industry. Using a quantitative approach, a survey questionnaire was applied to investigate... (More)

Employer branding in organizational human resources management is essential. Nevertheless, certain gaps persist within the realm of scientific research in this field, particularly in the exploration of novel concepts like employer brand personality appeal and its potential impact within the hospitality industry, which grapples with numerous human resources challenges. To fill this gap in knowledge, this paper introduces employer brand personality appeal as a concept within the hospitality employer brand context and measures its impact alongside corporate social responsibility on employee turnover intention and satisfaction in Iran’s hospitality industry. Using a quantitative approach, a survey questionnaire was applied to investigate employees’ perceptions. Respondents were 225 employees of four-and five-star hotels in Tehran. Results signify the impact of both corporate social responsibility and employer brand personality appeal on employees’ behavioral consequences. Furthermore, findings support the influence of corporate social responsibility in promoting employer brand personality appeal. Therefore, this study expands hospitality employer brand literature by proposing a novel concept and exploring its potential for hospitality human resources deficiencies.

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Please use this url to cite or link to this publication:
author
; ; and
organization
publishing date
type
Contribution to journal
publication status
in press
subject
keywords
corporate social responsibility, employer brand, employer brand personality appeal, hospitality industry, Iran
in
Journal of Hospitality Marketing and Management
publisher
Routledge
external identifiers
  • scopus:85173916328
ISSN
1936-8623
DOI
10.1080/19368623.2023.2258865
language
English
LU publication?
yes
id
ff3c4dd4-1889-435b-a1ed-05f5baf9587e
date added to LUP
2023-12-28 13:26:39
date last changed
2023-12-28 13:28:46
@article{ff3c4dd4-1889-435b-a1ed-05f5baf9587e,
  abstract     = {{<p>Employer branding in organizational human resources management is essential. Nevertheless, certain gaps persist within the realm of scientific research in this field, particularly in the exploration of novel concepts like employer brand personality appeal and its potential impact within the hospitality industry, which grapples with numerous human resources challenges. To fill this gap in knowledge, this paper introduces employer brand personality appeal as a concept within the hospitality employer brand context and measures its impact alongside corporate social responsibility on employee turnover intention and satisfaction in Iran’s hospitality industry. Using a quantitative approach, a survey questionnaire was applied to investigate employees’ perceptions. Respondents were 225 employees of four-and five-star hotels in Tehran. Results signify the impact of both corporate social responsibility and employer brand personality appeal on employees’ behavioral consequences. Furthermore, findings support the influence of corporate social responsibility in promoting employer brand personality appeal. Therefore, this study expands hospitality employer brand literature by proposing a novel concept and exploring its potential for hospitality human resources deficiencies.</p>}},
  author       = {{Azimi, Mohammad and Sadeghvaziri, Faraz and Ghaderi, Zahed and Hall, C. Michael}},
  issn         = {{1936-8623}},
  keywords     = {{corporate social responsibility; employer brand; employer brand personality appeal; hospitality industry; Iran}},
  language     = {{eng}},
  publisher    = {{Routledge}},
  series       = {{Journal of Hospitality Marketing and Management}},
  title        = {{Corporate social responsibility and employer brand personality appeal : approaches for human resources challenges in the hospitality sector}},
  url          = {{http://dx.doi.org/10.1080/19368623.2023.2258865}},
  doi          = {{10.1080/19368623.2023.2258865}},
  year         = {{2023}},
}