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- 2011
-
Mark
Quality and lean health care: a system for assessing and improving the health of healthcare organisations
(
- Contribution to journal › Article
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Mark
The quality movement: where are you going?
(
- Contribution to journal › Article
-
Mark
Solicited Diaries as a means of involving patients in development of healthcare services
(
- Contribution to journal › Article
- 2010
-
Mark
Selected papers from the QMOD & ICQSS conference
- Book/Report › Conference proceeding (editor)
-
Mark
Organizational Learnability and Innovability: a system for assessing, diagnosing and improving innovations
(
- Contribution to journal › Article
-
Mark
A Cocktail of Change
2010) In Communication Director(
- Contribution to journal › Article
-
Mark
Ethics and Excellence
2010) International Forum of Excellence(
- Chapter in Book/Report/Conference proceeding › Paper in conference proceeding
- 2009
-
Mark
Measuring and diagnosing excellence in services
- Book/Report › Conference proceeding (editor)
-
Mark
Attaining sustainability – from organisational excellence to sustainable excellence for people, planet and profitability
- Book/Report › Anthology (editor)
-
Mark
Towards a Human Oriented Metrology for Improvement and Change
(
- Contribution to journal › Article
-
Mark
Lund University's Journey Toward Excellence
2009) Int. Forum on Benchmarking on High Education Excellence(
- Chapter in Book/Report/Conference proceeding › Paper in conference proceeding
-
Mark
Kansei Engineering Methods
2009)(
- Chapter in Book/Report/Conference proceeding › Book chapter
-
Mark
Strategy & Action for meeting Sustainable Competitiveness
2009) Int. Confrence on Business Excellence Benchmarking(
- Chapter in Book/Report/Conference proceeding › Paper in conference proceeding
-
Mark
Critical Success Factors for Innovation
2009)(
- Chapter in Book/Report/Conference proceeding › Paper in conference proceeding
-
Mark
Decoding the Code of Excellence
(
- Contribution to journal › Article