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- 2020
-
Mark
Food delivery packaging and tableware waste : News & Views article
(
- Contribution to journal › Debate/Note/Editorial
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Mark
Strategies for industrial packaging selection: a systematic literature review
2020)(
- Chapter in Book/Report/Conference proceeding › Paper in conference proceeding
-
Mark
(Mis)alignment in returns management : integration of process, policy and business intent
(
- Contribution to conference › Paper, not in proceeding
- 2019
-
Mark
Exploring past achievements in last mile logistics research : A literature review
2019) 31ST NOFOMA Conference(
- Contribution to conference › Paper, not in proceeding
-
Mark
Cancer, a relational disease exploring the needs of relatives to cancer patients
(
- Contribution to journal › Article
-
Mark
Innovative framework for self-service kiosks: Integrating customer value knowledge
(
- Contribution to journal › Article
-
Mark
Customer value in parcel lockers. An initial qualitative investigation
2019)(
- Thesis › Licentiate thesis
-
Mark
Online retail experience and customer satisfaction: The mediating role of last mile delivery
2019) In International Review of Retail Distribution & Consumer Research 29(3 (special Issue)). p.306-320(
- Contribution to journal › Article
-
Mark
Promoting eco-innovation in academic eco-systems
(
- Chapter in Book/Report/Conference proceeding › Paper in conference proceeding
-
Mark
Service innovation in e-commerce last mile delivery : Mapping the e-customer journey
(
- Contribution to journal › Article