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- 2022
-
Mark
Organizational and Individual response to hybridity in the public sector : A case study exploring the customer orientation of the Swedish Enforcement Authority
2022) In Lund Studies in Economics and Management(
- Thesis › Doctoral thesis (monograph)
- 2014
-
Mark
From PowerPoints to Reality - Managing Strategic Change in the Paper Packaging Industry
2014)(
- Thesis › Doctoral thesis (compilation)
- 2012
-
Mark
Challenging the strategy paradigm within the paper packaging industry
(
- Contribution to journal › Article
-
Mark
Implementation and effects of user participation in playground management: a comparative study of two Swedish municipalities
(
- Contribution to journal › Article
-
Mark
Managing Swiss Hospitality: How cultural antecedents of innovation and customer-oriented value systems can influence performance in the hotel industry
(
- Contribution to specialist publication or newspaper › Specialist publication article
- 2011
-
Mark
Customer Orientation, Learning Orientation, and New Service Development: An Empirical Investigation of the Swiss Hotel Industry
(
- Contribution to journal › Article
- 2010
-
Mark
Effect of customer orientation and entrepreneurial orientation on innovativeness: Evidence from the hotel industry in Switzerland
(
- Contribution to specialist publication or newspaper › Specialist publication article
- 2008
-
Mark
Effect of Customer Orientation and Innovativeness on Business Performance: a Study of Small-Sized Service Retailers
(
- Contribution to journal › Article
- 2007
-
Mark
The role of the supply chain perspective for increased customer orientation
(
- Chapter in Book/Report/Conference proceeding › Paper in conference proceeding
-
Mark
Adapting to changes in the supply chain – Challenges to re-defining the supply chain for increased customer orientation and product innovation within the paper packaging industry
(
- Chapter in Book/Report/Conference proceeding › Paper in conference proceeding