1 – 5 of 7
- show: 5
- |
- sort: year (new to old)
Close
Embed this list
<iframe src=" "
width=" "
height=" "
allowtransparency="true"
frameborder="0">
</iframe>
- 2024
-
Mark
The impact of order fulfillment on consumer experience : text mining consumer reviews from Amazon US
2024) In International Journal of Physical Distribution and Logistics Management ahead-of-print(ahead-of-print).(
- Contribution to journal › Article
- 2023
-
Mark
Customer experience dimensions in last-mile delivery: an empirical study on unattended home delivery
(
- Contribution to journal › Article
- 2022
-
Mark
Does delivery service differentiation matter? Comparing rural to urban e-consumer satisfaction and retention
(
- Contribution to journal › Article
- 2019
-
Mark
Innovative framework for self-service kiosks: Integrating customer value knowledge
(
- Contribution to journal › Article
-
Mark
Online retail experience and customer satisfaction: The mediating role of last mile delivery
2019) In International Review of Retail Distribution & Consumer Research 29(3 (special Issue)). p.306-320(
- Contribution to journal › Article