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- 2022
-
Mark
First-Time versus Repeat Tourism Customer Engagement, Experience, and Value Cocreation : An Empirical Investigation
(
- Contribution to journal › Article
- 2018
-
Mark
A holistic view of value generation process in a SSBI environment : a service dominant logic perspective
(
- Contribution to journal › Article
- 2017
-
Mark
What Do We See Through the Service-Dominant Lens? Insights from a Swedish Public Service Case
2017) THE EUROPEAN INSTITUTE OF RETAILING AND SERVICES STUDIES (EIRASS)(
- Contribution to conference › Abstract
- 2012
-
Mark
Service, Regulations, and Ports : An Actor-Network perspective on the social dimension of Service-Dominant Logic
2012)(
- Thesis › Doctoral thesis (monograph)
-
Mark
Servicemötets praktik : på en tingsrätt, ett äldreboende och ett hotell
2012)(
- Thesis › Doctoral thesis (monograph)