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The amaz(e)ing brand experience: Exploring the impact of a maze-like store layout on brand experience

Gasienica, Karol LU ; Markkanen, Tuuli Maria LU and Wasserfaller, Elisa Paulina LU (2023) BUSN21 20232
Department of Business Administration
Abstract
Purpose: The purpose of this paper is to investigate the concepts of brand experience in relation to companies’ use of a maze-like in-store floor plan.

Aim: To explore if the maze-like store structure affects the four dimensions of brand experience.

Methodology/Approach: This study was carried out using secondary and primary research. The secondary research consists of a comprehensive review on existing literature on the chosen topic. The primary research was conducted using a self-completion questionnaire.

Findings: The paper finds that a maze-like structure affects the brand experience by activating its four dimensions. Next, it shows the dependency of the maze on the specific brand utilising the layout. Lastly, our study... (More)
Purpose: The purpose of this paper is to investigate the concepts of brand experience in relation to companies’ use of a maze-like in-store floor plan.

Aim: To explore if the maze-like store structure affects the four dimensions of brand experience.

Methodology/Approach: This study was carried out using secondary and primary research. The secondary research consists of a comprehensive review on existing literature on the chosen topic. The primary research was conducted using a self-completion questionnaire.

Findings: The paper finds that a maze-like structure affects the brand experience by activating its four dimensions. Next, it shows the dependency of the maze on the specific brand utilising the layout. Lastly, our study indicates that some dimensions are easier to measure than others.

Originality/value: This paper is the first of its kind to examine the relationship between labyrinthe in-store layouts and brand experience. (Less)
Please use this url to cite or link to this publication:
author
Gasienica, Karol LU ; Markkanen, Tuuli Maria LU and Wasserfaller, Elisa Paulina LU
supervisor
organization
course
BUSN21 20232
year
type
L3 - Miscellaneous, Projetcs etc.
subject
keywords
brand experience, experience economy, experiential retail, architecture, maze, layout, labyrinth
language
English
id
9141190
date added to LUP
2024-03-11 15:51:32
date last changed
2024-03-11 15:51:32
@misc{9141190,
  abstract     = {{Purpose: The purpose of this paper is to investigate the concepts of brand experience in relation to companies’ use of a maze-like in-store floor plan.
 
Aim: To explore if the maze-like store structure affects the four dimensions of brand experience. 

Methodology/Approach: This study was carried out using secondary and primary research. The secondary research consists of a comprehensive review on existing literature on the chosen topic. The primary research was conducted using a self-completion questionnaire. 

Findings: The paper finds that a maze-like structure affects the brand experience by activating its four dimensions. Next, it shows the dependency of the maze on the specific brand utilising the layout. Lastly, our study indicates that some dimensions are easier to measure than others. 

Originality/value: This paper is the first of its kind to examine the relationship between labyrinthe in-store layouts and brand experience.}},
  author       = {{Gasienica, Karol and Markkanen, Tuuli Maria and Wasserfaller, Elisa Paulina}},
  language     = {{eng}},
  note         = {{Student Paper}},
  title        = {{The amaz(e)ing brand experience: Exploring the impact of a maze-like store layout on brand experience}},
  year         = {{2023}},
}