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- 2024
-
Mark
”Är det detta du menar? – Nej, det är det verkligen inte!” En analys av konsumenters missnöje vid möten med chatbots i kundtjänst
(
- Bach. Degree
- 2018
-
Mark
The Swedish Container Shipping Industry: An Analysis of Service Quality Perception and its Measurement
(
- Master (Two yrs)
- 2017
-
Mark
An Exploratory Study of Employees’ Perceptions on Service Quality in the Examinations Council of Zambia
(
- Master (One yr)
- 2016
-
Mark
Kundupplevd kvalitet i hemtjänsten- En kvalitativ studie om den kommunala hemtjänsten i Kalmar
(
- Master (One yr)
-
Mark
Vad är service värt?
(
- Bach. Degree
-
Mark
Cost-Efficiency In Regional Commuter Train Traffic
(
- Univ. Diploma
- 2015
-
Mark
Identifying critical service issues in the service encounter – a first step in the development of a conceptual model for the shipping industry
(
- Master (One yr)
-
Mark
Customer Satisfaction in the Higher Education Industry
(
- Master (One yr)
-
Mark
Perceptions of small to medium ports in norther Europe on the impact of security initiatives
(
- Master (One yr)
- 2013
-
Mark
The role of Customer experience in online retail quality: Investigating the effect of online customer experience on customer satisfaction and loyalty intentions
(
- Master (One yr)