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Findings from European benchmarking exercises on e-learning: value and impact

Ossiannilsson, Ebba LU (2011) In Creative Education 2(3). p.208-219
Abstract
Benchmarking is becoming a more and more commonly used method for quality assurance and enhancement in higher education today. The aim of this study was to explore the impact and value of benchmarking e-learning in universities. Two European benchmarking initiatives, E-xcellence+ through the European Association of Distance Teaching Universities [EADTU] and an e-learning benchmarking exercise through the European Centre for Strategic Management of Universities [ESMU], were studied using an exploratory multiple case study method and cross-case analysis of the findings. The open-ended research questions followed the themes of: why is benchmarking used, what is benchmarking e-learning? when is benchmarking used? etc. The findings indicated... (More)
Benchmarking is becoming a more and more commonly used method for quality assurance and enhancement in higher education today. The aim of this study was to explore the impact and value of benchmarking e-learning in universities. Two European benchmarking initiatives, E-xcellence+ through the European Association of Distance Teaching Universities [EADTU] and an e-learning benchmarking exercise through the European Centre for Strategic Management of Universities [ESMU], were studied using an exploratory multiple case study method and cross-case analysis of the findings. The open-ended research questions followed the themes of: why is benchmarking used, what is benchmarking e-learning? when is benchmarking used? etc. The findings indicated the value and impact of a variety of aspects of benchmarking e-learning on different levels, and stressed the need for a holistic and contextual approach as both benchmarking and e-learning are complex and comprehensive phenomena. This study also shows that benchmarking, in line with national and international quality boards/agencies, is a powerful tool for making improvements to teaching and learning in higher education. (Less)
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author
publishing date
type
Contribution to journal
publication status
published
subject
keywords
web-based learning, online learning, e-learning, critical success factors, quality enhancement, Benchmarking, quality assurance, change management, SoTL
categories
Higher Education
in
Creative Education
volume
2
issue
3
pages
208 - 219
publisher
Scientific Research Publishing (SCIRP)
ISSN
2151-4771
DOI
10.4236/ce.2011.23029
language
English
LU publication?
no
additional info
Department affilation moved from v1000887 (CED - Centre for Educational Development) to v1000942 (Division for Higher Education Development) on 2016-03-31 08:49:00.
id
adda0a24-4ac3-4957-9e9b-335040a8a17e (old id 1789284)
date added to LUP
2016-04-01 10:43:20
date last changed
2020-02-27 13:42:05
@article{adda0a24-4ac3-4957-9e9b-335040a8a17e,
  abstract     = {{Benchmarking is becoming a more and more commonly used method for quality assurance and enhancement in higher education today. The aim of this study was to explore the impact and value of benchmarking e-learning in universities. Two European benchmarking initiatives, E-xcellence+ through the European Association of Distance Teaching Universities [EADTU] and an e-learning benchmarking exercise through the European Centre for Strategic Management of Universities [ESMU], were studied using an exploratory multiple case study method and cross-case analysis of the findings. The open-ended research questions followed the themes of: why is benchmarking used, what is benchmarking e-learning? when is benchmarking used? etc. The findings indicated the value and impact of a variety of aspects of benchmarking e-learning on different levels, and stressed the need for a holistic and contextual approach as both benchmarking and e-learning are complex and comprehensive phenomena. This study also shows that benchmarking, in line with national and international quality boards/agencies, is a powerful tool for making improvements to teaching and learning in higher education.}},
  author       = {{Ossiannilsson, Ebba}},
  issn         = {{2151-4771}},
  keywords     = {{web-based learning; online learning; e-learning; critical success factors; quality enhancement; Benchmarking; quality assurance; change management; SoTL}},
  language     = {{eng}},
  number       = {{3}},
  pages        = {{208--219}},
  publisher    = {{Scientific Research Publishing (SCIRP)}},
  series       = {{Creative Education}},
  title        = {{Findings from European benchmarking exercises on e-learning: value and impact}},
  url          = {{http://dx.doi.org/10.4236/ce.2011.23029}},
  doi          = {{10.4236/ce.2011.23029}},
  volume       = {{2}},
  year         = {{2011}},
}