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“I didn’t understand, i'm really not very smart”—How design of a digital tutee’s self-efficacy affects conversation and student behavior in a digital math game

Tärning, Betty LU and Silvervarg, Annika (2019) In Education Sciences 9(3).
Abstract

How should a pedagogical agent in educational software be designed to support student learning? This question is complex seeing as there are many types of pedagogical agents and design features, and the effect on different student groups can vary. In this paper we explore the effects of designing a pedagogical agent’s self-efficacy in order to see what effects this has on students´ interaction with it. We have analyzed chat logs from an educational math game incorporating an agent, which acts as a digital tutee. The tutee expresses high or low self-efficacy through feedback given in the chat. This has been performed in relation to the students own self-efficacy. Our previous results indicated that it is more beneficial to design a... (More)

How should a pedagogical agent in educational software be designed to support student learning? This question is complex seeing as there are many types of pedagogical agents and design features, and the effect on different student groups can vary. In this paper we explore the effects of designing a pedagogical agent’s self-efficacy in order to see what effects this has on students´ interaction with it. We have analyzed chat logs from an educational math game incorporating an agent, which acts as a digital tutee. The tutee expresses high or low self-efficacy through feedback given in the chat. This has been performed in relation to the students own self-efficacy. Our previous results indicated that it is more beneficial to design a digital tutee with low self-efficacy than one with high self-efficacy. In this paper, these results are further explored and explained in terms of an increase in the protégé effect and a reverse role modelling effect, whereby the students encourage digital tutees with low self-efficacy. However, there are indications of potential drawbacks that should be further investigated. Some students expressed frustration with the digital tutee with low self-efficacy. A future direction could be to look at more adaptive agents that change their self-efficacy over time as they learn.

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author
organization
publishing date
type
Contribution to journal
publication status
published
subject
keywords
Chatbot, Conversational pedagogical agent, Digital tutee, Educational math game, Self-efficacy, Teachable agent
in
Education Sciences
volume
9
issue
3
article number
197
publisher
MDPI AG
external identifiers
  • scopus:85070640876
ISSN
2227-7102
DOI
10.3390/educsci9030197
language
English
LU publication?
yes
id
014f567f-f6fd-4125-afc8-197f87aece82
date added to LUP
2019-08-30 10:07:20
date last changed
2020-01-13 02:18:45
@article{014f567f-f6fd-4125-afc8-197f87aece82,
  abstract     = {<p>How should a pedagogical agent in educational software be designed to support student learning? This question is complex seeing as there are many types of pedagogical agents and design features, and the effect on different student groups can vary. In this paper we explore the effects of designing a pedagogical agent’s self-efficacy in order to see what effects this has on students´ interaction with it. We have analyzed chat logs from an educational math game incorporating an agent, which acts as a digital tutee. The tutee expresses high or low self-efficacy through feedback given in the chat. This has been performed in relation to the students own self-efficacy. Our previous results indicated that it is more beneficial to design a digital tutee with low self-efficacy than one with high self-efficacy. In this paper, these results are further explored and explained in terms of an increase in the protégé effect and a reverse role modelling effect, whereby the students encourage digital tutees with low self-efficacy. However, there are indications of potential drawbacks that should be further investigated. Some students expressed frustration with the digital tutee with low self-efficacy. A future direction could be to look at more adaptive agents that change their self-efficacy over time as they learn.</p>},
  author       = {Tärning, Betty and Silvervarg, Annika},
  issn         = {2227-7102},
  language     = {eng},
  number       = {3},
  publisher    = {MDPI AG},
  series       = {Education Sciences},
  title        = {“I didn’t understand, i'm really not very smart”—How design of a digital tutee’s self-efficacy affects conversation and student behavior in a digital math game},
  url          = {http://dx.doi.org/10.3390/educsci9030197},
  doi          = {10.3390/educsci9030197},
  volume       = {9},
  year         = {2019},
}