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Findings from European benchmarking exercises on e-learning: value and impact

Ossiannilsson, Ebba LU (2011) In Creative Education 2(3). p.208-219
Abstract
Benchmarking is becoming a more and more commonly used method for quality assurance and enhancement in higher education today. The aim of this study was to explore the impact and value of benchmarking e-learning in universities. Two European benchmarking initiatives, E-xcellence+ through the European Association of Distance Teaching Universities [EADTU] and an e-learning benchmarking exercise through the European Centre for Strategic Management of Universities [ESMU], were studied using an exploratory multiple case study method and cross-case analysis of the findings. The open-ended research questions followed the themes of: why is benchmarking used, what is benchmarking e-learning? when is benchmarking used? etc. The findings indicated... (More)
Benchmarking is becoming a more and more commonly used method for quality assurance and enhancement in higher education today. The aim of this study was to explore the impact and value of benchmarking e-learning in universities. Two European benchmarking initiatives, E-xcellence+ through the European Association of Distance Teaching Universities [EADTU] and an e-learning benchmarking exercise through the European Centre for Strategic Management of Universities [ESMU], were studied using an exploratory multiple case study method and cross-case analysis of the findings. The open-ended research questions followed the themes of: why is benchmarking used, what is benchmarking e-learning? when is benchmarking used? etc. The findings indicated the value and impact of a variety of aspects of benchmarking e-learning on different levels, and stressed the need for a holistic and contextual approach as both benchmarking and e-learning are complex and comprehensive phenomena. This study also shows that benchmarking, in line with national and international quality boards/agencies, is a powerful tool for making improvements to teaching and learning in higher education. (Less)
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author
publishing date
type
Contribution to journal
publication status
published
subject
keywords
web-based learning, online learning, e-learning, critical success factors, quality enhancement, Benchmarking, quality assurance, change management, SoTL
categories
Higher Education
in
Creative Education
volume
2
issue
3
pages
208 - 219
publisher
Scientific Research
ISSN
2151-4771
DOI
10.4236/ce.2011.23029
language
English
LU publication?
no
id
adda0a24-4ac3-4957-9e9b-335040a8a17e (old id 1789284)
date added to LUP
2011-11-30 12:08:46
date last changed
2016-06-29 08:54:58
@article{adda0a24-4ac3-4957-9e9b-335040a8a17e,
  abstract     = {Benchmarking is becoming a more and more commonly used method for quality assurance and enhancement in higher education today. The aim of this study was to explore the impact and value of benchmarking e-learning in universities. Two European benchmarking initiatives, E-xcellence+ through the European Association of Distance Teaching Universities [EADTU] and an e-learning benchmarking exercise through the European Centre for Strategic Management of Universities [ESMU], were studied using an exploratory multiple case study method and cross-case analysis of the findings. The open-ended research questions followed the themes of: why is benchmarking used, what is benchmarking e-learning? when is benchmarking used? etc. The findings indicated the value and impact of a variety of aspects of benchmarking e-learning on different levels, and stressed the need for a holistic and contextual approach as both benchmarking and e-learning are complex and comprehensive phenomena. This study also shows that benchmarking, in line with national and international quality boards/agencies, is a powerful tool for making improvements to teaching and learning in higher education.},
  author       = {Ossiannilsson, Ebba},
  issn         = {2151-4771},
  keyword      = {web-based learning,online learning,e-learning,critical success factors,quality enhancement,Benchmarking,quality assurance,change management,SoTL},
  language     = {eng},
  number       = {3},
  pages        = {208--219},
  publisher    = {Scientific Research},
  series       = {Creative Education},
  title        = {Findings from European benchmarking exercises on e-learning: value and impact},
  url          = {http://dx.doi.org/10.4236/ce.2011.23029},
  volume       = {2},
  year         = {2011},
}