The potential of student narratives to enhance quality in higher education
Hamshire, Claire ; Forsyth, Rachel LU
; Bell, Amani
; Benton, Matthew
; Kelly-Laubscher, Roisin
; Paxton, Moragh
and Wolfgramm-Foliaki, Ema
(2017)
In Quality in Higher Education
23(1).
p.50-64
- Abstract
University policies are increasingly developed with reference to students’ learning experiences, with a focus on the concept of the ‘student voice’. Yet the ‘student voice’ is difficult to define and emphasis is often placed on numerical performance indicators. A diverse student population has wide-ranging educational experiences, which may not be easily captured within the broad categories provided by traditional survey tools, which can drown out the rich, varied and gradual processes of individual development. There is no single tool that can be used to measure students’ experiences. This paper draws on findings from four narrative inquiry studies, carried out in the United Kingdom, Australia, South Africa and New Zealand, to... (More)
University policies are increasingly developed with reference to students’ learning experiences, with a focus on the concept of the ‘student voice’. Yet the ‘student voice’ is difficult to define and emphasis is often placed on numerical performance indicators. A diverse student population has wide-ranging educational experiences, which may not be easily captured within the broad categories provided by traditional survey tools, which can drown out the rich, varied and gradual processes of individual development. There is no single tool that can be used to measure students’ experiences. This paper draws on findings from four narrative inquiry studies, carried out in the United Kingdom, Australia, South Africa and New Zealand, to illustrate how a narrative approach could be used to complement performance indicators. This provides a richer context for educators’ understanding of students’ experiences and for supporting and setting institutional agendas.
(Less)
- author
- Hamshire, Claire
; Forsyth, Rachel
LU
; Bell, Amani
; Benton, Matthew
; Kelly-Laubscher, Roisin
; Paxton, Moragh
and Wolfgramm-Foliaki, Ema
- publishing date
- 2017-01-02
- type
- Contribution to journal
- publication status
- published
- subject
- keywords
- evaluation, higher education, narrative inquiry, Student satisfaction, student voice
- categories
- Higher Education
- in
- Quality in Higher Education
- volume
- 23
- issue
- 1
- pages
- 15 pages
- publisher
- Routledge
- external identifiers
-
- scopus:85017210798
- ISSN
- 1353-8322
- DOI
- 10.1080/13538322.2017.1294407
- language
- English
- LU publication?
- no
- additional info
- Publisher Copyright: © 2017 Informa UK Limited, trading as Taylor & Francis Group.
- id
- fa0becc2-90ce-49f4-be45-7f308c79c49a
- date added to LUP
- 2022-05-02 15:13:06
- date last changed
- 2024-02-01 21:46:53
@article{fa0becc2-90ce-49f4-be45-7f308c79c49a,
abstract = {{<p>University policies are increasingly developed with reference to students’ learning experiences, with a focus on the concept of the ‘student voice’. Yet the ‘student voice’ is difficult to define and emphasis is often placed on numerical performance indicators. A diverse student population has wide-ranging educational experiences, which may not be easily captured within the broad categories provided by traditional survey tools, which can drown out the rich, varied and gradual processes of individual development. There is no single tool that can be used to measure students’ experiences. This paper draws on findings from four narrative inquiry studies, carried out in the United Kingdom, Australia, South Africa and New Zealand, to illustrate how a narrative approach could be used to complement performance indicators. This provides a richer context for educators’ understanding of students’ experiences and for supporting and setting institutional agendas.</p>}},
author = {{Hamshire, Claire and Forsyth, Rachel and Bell, Amani and Benton, Matthew and Kelly-Laubscher, Roisin and Paxton, Moragh and Wolfgramm-Foliaki, Ema}},
issn = {{1353-8322}},
keywords = {{evaluation; higher education; narrative inquiry; Student satisfaction; student voice}},
language = {{eng}},
month = {{01}},
number = {{1}},
pages = {{50--64}},
publisher = {{Routledge}},
series = {{Quality in Higher Education}},
title = {{The potential of student narratives to enhance quality in higher education}},
url = {{http://dx.doi.org/10.1080/13538322.2017.1294407}},
doi = {{10.1080/13538322.2017.1294407}},
volume = {{23}},
year = {{2017}},
}