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- 2024
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Mark
Using machine learning to develop customer insights from user-generated content
(
- Contribution to journal › Article
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Mark
Theoretical rigor of customer experience scales : a systematic review and a roadmap for researchers
(
- Contribution to journal › Scientific review
-
Mark
Social media marketing activities, customer engagement, and customer stickiness : A longitudinal investigation
(
- Contribution to journal › Article
-
Mark
The effect of consumer-perceived COVID-19 ad value on health-protective behavior: Mediating role of engagement
(
- Contribution to journal › Article
-
Mark
Crafting conceptual proposition-based contributions: The 7C framework
(
- Contribution to journal › Scientific review
-
Mark
Boosting app-based mobile financial services engagement in B2B subsistence marketplaces: : The roles of marketing strategy and app design
(
- Contribution to journal › Article
-
Mark
Gamification's role in fostering user engagement with healthy food-based digital content
(
- Contribution to journal › Article
- 2023
-
Mark
Hallmarks and potential pitfalls of customer- and consumer engagement scales : A systematic review
(
- Contribution to journal › Article
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Mark
Player and Spectator Engagement and Co-Creation in E-Sports Gaming Events During and Post-COVID-19
2023) p.139-158(
- Chapter in Book/Report/Conference proceeding › Book chapter
-
Mark
Leveraging Social Media Advertising to Foster Female Consumers’ Empowerment and Engagement: The Role of Regulatory Mode
(
- Contribution to journal › Article