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2023
Mark Retail returns management strategy : an alignment perspective
Karlsson, Stefan ^LU ; Oghazi, Pejvak ; Hellström, Daniel ^LU ; Patel, Pankaj C. ; Papadopoulou, Christina and Hjort, Klas ^LU (2023) In Journal of Innovation & Knowledge 8(4). p.1-10
- Contribution to journal › Article
2022
Mark Transition Towards Sustainable E-Commerce: A Design Thinking Approach
Hellström, Daniel ^LU ; Olsson, John ^LU and Hjort, Klas ^LU (2022) Knowledge for Sustainable Development
– Lund University Research Conference
- Contribution to conference › Abstract
2021
Mark Så ställer vi om till hållbar e-handel
Hellström, Daniel ^LU ; Olsson, John ^LU ; Darlington, Josephine ; Westblom, Lovisa and Hjort, Klas ^LU (2021) In Supply Chain Effect 2021(2). p.38-41
- Contribution to specialist publication or newspaper › Specialist publication article
Mark Systemförändring för omställning till hållbar e-handel : Kraftsamling som accelererar innovation
Hellström, Daniel ^LU ; Olsson, John ^LU ; Darlington, Josephine ; Westblom, Lovisa and Hjort, Klas ^LU (2021)
- Book/Report › Report
2020
Mark Så kan e-handeln fixa returerna
Karlsson, Stefan ^LU ; Hellström, Daniel ^LU ; Hjort, Klas ^LU and Oghazi, Pejvak (2020) In Supply Chain Effect 2020(6). p.20-21
- Contribution to specialist publication or newspaper › Specialist publication article
Mark (Mis)alignment in returns management : integration of process, policy and business intent
Karlsson, Stefan ^LU ; Hellström, Daniel ^LU ; Hjort, Klas ^LU and Oghazi, Pejvak (2020) NOFOMA 2020 p.1-1
- Contribution to conference › Paper, not in proceeding
2019
Mark Service innovation in e-commerce last mile delivery : Mapping the e-customer journey
Vakulenko, Yulia ^LU ; Shams, Poja ; Hellström, Daniel ^LU and Hjort, Klas ^LU (2019) In Journal of Business Research 101. p.461-461
- Contribution to journal › Article
Mark Typology of practices for managing consumer returns in internet retailing
Hjort, Klas ^LU ; Hellström, Daniel ^LU ; Hall Karlsson, Stefan ^LU and Oghazi, Pejvak (2019) In International Journal of Physical Distribution and Logistics Management 49(7). p.767-790
- Contribution to journal › Article
Mark Online retail experience and customer satisfaction: The mediating role of last mile delivery
Vakulenko, Yulia ^LU ; Shams, Poja ; Hellström, Daniel ^LU and Hjort, Klas ^LU (2019) In International Review of Retail Distribution & Consumer Research 29(3 (special Issue)). p.306-320
- Contribution to journal › Article
2018
Mark Online purchase return policy leniency and purchase decision : Mediating role of consumer trust
Oghazi, Pejvak ; Karlsson, Stefan ^LU ; Hellström, Daniel ^LU and Hjort, Klas ^LU (2018) In Journal of Retailing and Consumer Services 41. p.190-200
- Contribution to journal › Article

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your query:: Remove author: Hjort, Klas (LU); Remove department: Packaging Logistics