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2012
Mark The Human Dimension and Organizational Performance
Dahlgaard-Park, Su Mi ^LU (2012) In Total Quality Management & Business Excellence 23, issue 2.
- Book/Report › Anthology (editor)
Mark Core Values- the entrance to Human satisfaction and Commitment
Dahlgaard-Park, Su Mi ^LU (2012) In Total Quality Management & Business Excellence 23(2). p.125-140
- Contribution to journal › Article
Mark Lean Service: A literature analysis and classification
Suarez-Barraza, Manuel F. ; Smith, Tricia and Dahlgaard-Park, Su Mi ^LU (2012) In Total Quality Management & Business Excellence 23(3-4). p.359-380
- Contribution to journal › Article
2011
Mark The quality movement: where are you going?
Dahlgaard-Park, Su Mi ^LU (2011) In Total Quality Management & Business Excellence 22(5). p.493-516
- Contribution to journal › Article
Mark Quality and lean health care: a system for assessing and improving the health of healthcare organisations
Dahlgaard, Jens J. ; Pettersen, Jostein and Dahlgaard-Park, Su Mi ^LU (2011) In Total Quality Management & Business Excellence 22(6). p.673-689
- Contribution to journal › Article
Mark Service Quality - from Value Creation to Customer satisfaction, Loyalty and Brand Equity
Dahlgaard-Park, Su Mi ^LU (2011) In Total Quality Management & Business Excellence 22.
- Book/Report › Anthology (editor)
1998
Mark Core Value : The need for a new Renaissance
Dahlgaard-Park, Su Mi ^LU ; Dahlgaard, Jens. J. and Edgeman, R. (1998) In Total Quality Management & Business Excellence 9(5). p.51-55
- Contribution to journal › Article

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