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- 2021
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Mark
From Mars to Venus: Alteration of trust and reputation in online shopping
(
- Contribution to journal › Article
- 2019
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Mark
Online retail experience and customer satisfaction: The mediating role of last mile delivery
2019) In International Review of Retail Distribution & Consumer Research 29(3 (special Issue)). p.306-320(
- Contribution to journal › Article
- 2016
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Mark
The Influence of a Retail Firm’s Geographic Scope of Operations on Its International Online Sales
(
- Contribution to journal › Article