Linda Hollebeek (Former)

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2024
Mark Theoretical rigor of customer experience scales : a systematic review and a roadmap for researchers
Hollebeek, Linda D. ^LU ; Sarstedt, Marko ; Menidjel, Choukri ; Urbonavicius, Sigitas and Dikcius, Vytautas (2024) In Marketing Intelligence and Planning 42(8). p.1464-1493
- Contribution to journal › Scientific review
Mark Online Content Creators’ and Viewers’ Interdependent Journeys
Hollebeek, Linda ^LU ; Anselmsson, Johan ^LU ; Adomaviciute- Sakalauske, Karina ; Krumm, Kristo ; Jansson, Johan ; Wait, Marius ; Ooi, Beewah and Lubbe, Isolde (2024) In Services Marketing Quarterly 45(3). p.296-318
- Contribution to journal › Article
Mark Using machine learning to develop customer insights from user-generated content
Mustak, Mekhail ; Hallikainen, Heli ; Laukkanen, Tommi ; Plé, Loïc ; Hollebeek, Linda ^LU and Aleem, Majid (2024) In Journal of Retailing and Consumer Services 81.
- Contribution to journal › Article
Mark Using Augmented Reality to Strengthen Consumer/Brand Relationships: The Case of Luxury Brands
Arya, Vikas ; Sethi, Deepa and Hollebeek, Linda ^LU (2024) In Journal of Consumer Behaviour
- Contribution to journal › Article
Mark Smart service value : Conceptualization, scale development, and validation in the retailing context
Roy, Sanjit K. ; Singh, Gaganpreet ; Hollebeek, Linda D. ^LU ; Shabnam, Saadia ; Japutra, Arnold ; van Doorn, Sebastian ; Ray, Subhasis and Appio, Francesco Paolo (2024) In Technovation 137.
- Contribution to journal › Article
Mark Crafting conceptual proposition-based contributions: The 7C framework
Hollebeek, Linda ^LU ; Srivastava, Rajendra K. ; Clark, Moira K. ; Urbonavicius, Sigitas and Lim, Weng Marc (2024) In Psychology and Marketing 41(10). p.2396-2411
- Contribution to journal › Scientific review
Mark The effect of consumer-perceived COVID-19 ad value on health-protective behavior: Mediating role of engagement
Abdur Rafeh, Mir ; Zaib Abbasi, Amir ; Hollebeek, Linda ^LU ; Asghar Ali, Muhammad and Ting, Ding Hooi (2024) In Health Marketing Quarterly 41(4). p.375-406
- Contribution to journal › Article
2023
Mark Consumers’ willingness to disclose their personal data in e-commerce: A reciprocity-based social exchange perspective
Degutis, Mindaugas ; Urbonavičius, Sigitas ; Hollebeek, Linda ^LU and Anselmsson, Johan ^LU (2023) In Journal of Retailing and Consumer Services 74.
- Contribution to journal › Article
Mark Customer Journey Value: A Conceptual Framework
Hollebeek, Linda ^LU ; Urbonavicius, Sigitas ; Sigurdsson, Valdimar ; Arvola, René and Clark, Moira K. (2023) In Journal of Creating Value 9(1). p.8-26
- Contribution to journal › Article
Mark Why switch? The role of customer variety-seeking and engagement in driving service switching intention
Menidjel, Choukri ; Hollebeek, Linda ^LU ; Urbonavicius, Sigitas and Sigurdsson, Valdimar (2023) In Journal of Services Marketing 37(5). p.592-605
- Contribution to journal › Article