Stefan Karlsson
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- 2020
-
Mark
(Mis)alignment in returns management : integration of process, policy and business intent
(
- Contribution to conference › Paper, not in proceeding
- 2019
-
Mark
Typology of practices for managing consumer returns in internet retailing
(
- Contribution to journal › Article
- 2018
-
Mark
Online purchase return policy leniency and purchase decision : Mediating role of consumer trust
(
- Contribution to journal › Article
-
Mark
Exploring differences in how males and females leverage trust and reputation in driving online purchase intentions
2018) Nordic Retail and Wholesale Conference 2018(
- Contribution to conference › Paper, not in proceeding
- 2017
-
Mark
Konsumentreturer i digital handel : Balansakt i tre dimensioner
2017)(
- Book/Report › Report
-
Mark
Return policy and consumer behaviour - a conceptual study
2017) The 24th Nordic Academy of Management Conference(
- Contribution to conference › Paper, not in proceeding
-
Mark
Exploring practices for managing product returns in internet retailing
(
- Chapter in Book/Report/Conference proceeding › Paper in conference proceeding
- 2016
-
Mark
Forecasting incoming call volumes in call centers with recurrent Neural Networks
(
- Contribution to journal › Article
-
Mark
Manager competences in logistics and supply chain practice
(
- Contribution to journal › Article