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Digitally enabling sustainable food shopping : App glitches, practice conflicts, and digital failure

Fuentes, Christian LU ; Cegrell, Olivia and Vesterinen, Josefine (2021) In Journal of Retailing and Consumer Services 61.
Abstract

New digital food platforms are being launched accompanied with the promise of also promoting more sustainable food consumption. However, despite some success, many of these efforts to digitally reconfigure consumers food practices fail. The aim of this paper is to empirically explore, conceptualize and explain such failures. Taking a practice theory approach, and drawing on a field experiment using the Karma app – an anti-food waste app – the paper shows that the inability of this app to promote a new way of acquiring food is due to glitches - app failures of different sorts - but also practice conflicts. Two types of practice conflicts, practice mismatch and practice competition, make the fostering of a new sustainable food... (More)

New digital food platforms are being launched accompanied with the promise of also promoting more sustainable food consumption. However, despite some success, many of these efforts to digitally reconfigure consumers food practices fail. The aim of this paper is to empirically explore, conceptualize and explain such failures. Taking a practice theory approach, and drawing on a field experiment using the Karma app – an anti-food waste app – the paper shows that the inability of this app to promote a new way of acquiring food is due to glitches - app failures of different sorts - but also practice conflicts. Two types of practice conflicts, practice mismatch and practice competition, make the fostering of a new sustainable food provisioning practice difficult.

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Please use this url to cite or link to this publication:
author
; and
publishing date
type
Contribution to journal
publication status
published
subject
keywords
Digital, Food shopping, Food waste, Practice theory, Sustainable consumption
in
Journal of Retailing and Consumer Services
volume
61
article number
102546
publisher
Elsevier
external identifiers
  • scopus:85105253611
ISSN
0969-6989
DOI
10.1016/j.jretconser.2021.102546
language
English
LU publication?
no
id
f3542463-b8fd-4a73-92e8-ffdfd7cf062a
date added to LUP
2021-05-26 13:28:16
date last changed
2022-04-27 02:03:30
@article{f3542463-b8fd-4a73-92e8-ffdfd7cf062a,
  abstract     = {{<p>New digital food platforms are being launched accompanied with the promise of also promoting more sustainable food consumption. However, despite some success, many of these efforts to digitally reconfigure consumers food practices fail. The aim of this paper is to empirically explore, conceptualize and explain such failures. Taking a practice theory approach, and drawing on a field experiment using the Karma app – an anti-food waste app – the paper shows that the inability of this app to promote a new way of acquiring food is due to glitches - app failures of different sorts - but also practice conflicts. Two types of practice conflicts, practice mismatch and practice competition, make the fostering of a new sustainable food provisioning practice difficult.</p>}},
  author       = {{Fuentes, Christian and Cegrell, Olivia and Vesterinen, Josefine}},
  issn         = {{0969-6989}},
  keywords     = {{Digital; Food shopping; Food waste; Practice theory; Sustainable consumption}},
  language     = {{eng}},
  month        = {{07}},
  publisher    = {{Elsevier}},
  series       = {{Journal of Retailing and Consumer Services}},
  title        = {{Digitally enabling sustainable food shopping : App glitches, practice conflicts, and digital failure}},
  url          = {{http://dx.doi.org/10.1016/j.jretconser.2021.102546}},
  doi          = {{10.1016/j.jretconser.2021.102546}},
  volume       = {{61}},
  year         = {{2021}},
}