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- 2024
-
Mark
The Role of Consumer Speech Acts in Brand Activism : A Transformative Advertising Perspective
(
- Contribution to journal › Article
-
Mark
Consumers’ online brand-related misinformation engagement : a weapons of influence perspective
(
- Contribution to journal › Article
-
Mark
Smart service value : Conceptualization, scale development, and validation in the retailing context
(
- Contribution to journal › Article
-
Mark
Theoretical rigor of customer experience scales : a systematic review and a roadmap for researchers
(
- Contribution to journal › Scientific review
-
Mark
Gamification's role in fostering user engagement with healthy food-based digital content
(
- Contribution to journal › Article
-
Mark
Boosting app-based mobile financial services engagement in B2B subsistence marketplaces: : The roles of marketing strategy and app design
(
- Contribution to journal › Article
-
Mark
Using Augmented Reality to Strengthen Consumer/Brand Relationships: The Case of Luxury Brands
2024) In Journal of Consumer Behaviour(
- Contribution to journal › Article
- 2023
-
Mark
Customer value, customer engagement, and customer-based brand equity in the context of a digital payment app
(
- Contribution to journal › Article
-
Mark
Engaging with (vs. avoiding) personalized advertising on social media
2023) In Journal of Marketing Communications(
- Contribution to journal › Article
-
Mark
Player and Spectator Engagement and Co-Creation in E-Sports Gaming Events During and Post-COVID-19
2023) p.139-158(
- Chapter in Book/Report/Conference proceeding › Book chapter