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- 2023
-
Mark
Successful competence development for retail professionals : investigation of key mechanisms in informal learning
(
- Contribution to journal › Article
-
Mark
Retail returns management strategy : an alignment perspective
(
- Contribution to journal › Article
-
Mark
Logistics services as a catalyst for circular business model innovation
2023) NOFOMA 2023(
- Contribution to conference › Paper, not in proceeding
- 2020
-
Mark
(Mis)alignment in returns management : integration of process, policy and business intent
(
- Contribution to conference › Paper, not in proceeding
- 2019
-
Mark
Service innovation in e-commerce last mile delivery : Mapping the e-customer journey
(
- Contribution to journal › Article
-
Mark
Typology of practices for managing consumer returns in internet retailing
(
- Contribution to journal › Article
- 2018
-
Mark
Multi-Dimensional Framework of Rural Supply Chain Management : Moving towards new research perspectives
2018) NOFOMA Conference 2018(
- Chapter in Book/Report/Conference proceeding › Paper in conference proceeding
-
Mark
Customer value in self-service kiosks: a systematic literature review
(
- Contribution to journal › Scientific review
-
Mark
Exploring differences in how males and females leverage trust and reputation in driving online purchase intentions
2018) Nordic Retail and Wholesale Conference 2018(
- Contribution to conference › Paper, not in proceeding
- 2017
-
Mark
Managing Packaging Design for Sustainable Development : A Compass for Strategic Directions
2017)(
- Book/Report › Book