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How brands can build religious loyalty

Bander, Mirza LU ; Caplet, Théo and Hartvig, Yasmine (2020) In LBMG Strategic Brand Management - Masters Paper Series BUSN21 20202
Department of Business Administration
Abstract
Purpose: This paper investigates the four dimensions that constitute a religion (Saroglou, 2011) and through a literature review and case studies analyse how firms can create customer loyalty by applying these dimensions to their brand management.

Methodology: Literature review, case studies

Findings: By analysing three companies (Apple, Harley-Davidson, and Chanel) and comparing the elements of their brands with the four dimensions, a list of elements making up each religious dimension in the business world were found.

Managerial implications: We propose various practices (or suggested actions to be taken by managers) that can be used to create these elements. A framework is presented serving as a guide for managers wishing to... (More)
Purpose: This paper investigates the four dimensions that constitute a religion (Saroglou, 2011) and through a literature review and case studies analyse how firms can create customer loyalty by applying these dimensions to their brand management.

Methodology: Literature review, case studies

Findings: By analysing three companies (Apple, Harley-Davidson, and Chanel) and comparing the elements of their brands with the four dimensions, a list of elements making up each religious dimension in the business world were found.

Managerial implications: We propose various practices (or suggested actions to be taken by managers) that can be used to create these elements. A framework is presented serving as a guide for managers wishing to use our combination of elements to positively influence their brand loyalty.

Academical implications: We have added to the field of
research connecting religions and brands by starting a discussion on how certain brands use religious dimensions and practices to build their brands and create loyalty.

Original/value: This paper is the first that investigates Saroglou’s (2011) religious dimensions and translates these into business practices. (Less)
Please use this url to cite or link to this publication:
author
Bander, Mirza LU ; Caplet, Théo and Hartvig, Yasmine
supervisor
organization
course
BUSN21 20202
year
type
H1 - Master's Degree (One Year)
subject
keywords
Religious branding, brand loyalty, religion, community, brand engagement
publication/series
LBMG Strategic Brand Management - Masters Paper Series
language
English
id
9031646
date added to LUP
2020-11-11 15:27:58
date last changed
2020-11-11 15:27:58
@misc{9031646,
  abstract     = {{Purpose: This paper investigates the four dimensions that constitute a religion (Saroglou, 2011) and through a literature review and case studies analyse how firms can create customer loyalty by applying these dimensions to their brand management.

Methodology: Literature review, case studies

Findings: By analysing three companies (Apple, Harley-Davidson, and Chanel) and comparing the elements of their brands with the four dimensions, a list of elements making up each religious dimension in the business world were found.

Managerial implications: We propose various practices (or suggested actions to be taken by managers) that can be used to create these elements. A framework is presented serving as a guide for managers wishing to use our combination of elements to positively influence their brand loyalty.

Academical implications: We have added to the field of
research connecting religions and brands by starting a discussion on how certain brands use religious dimensions and practices to build their brands and create loyalty.

Original/value: This paper is the first that investigates Saroglou’s (2011) religious dimensions and translates these into business practices.}},
  author       = {{Bander, Mirza and Caplet, Théo and Hartvig, Yasmine}},
  language     = {{eng}},
  note         = {{Student Paper}},
  series       = {{LBMG Strategic Brand Management - Masters Paper Series}},
  title        = {{How brands can build religious loyalty}},
  year         = {{2020}},
}