Does “wokeness” build a strong brand identity? Gain the responsible consumer and lose the masses?
(2024) In LBMG Strategic Brand Management - Masters Paper Series BUSN21 20242Department of Business Administration
- Abstract
- Purpose: The purpose of this paper is to analyze the effect woke marketing has on the consumer and the effect it has on the brand’s identity
Methodology: The research paper uses a qualitative approach, including both primary and secondary data collection. The primary data was collected through six semi-structured interviews examining brand identity, woke culture and brand versus market orientation, and the secondary data was collected through the literature review.
Findings: The study found that woke marketing is generally well-received if it appears authentic and aligns with a brand’s values and identity. Forced or insincere efforts can, however, lead to perceptions of “woke-washing”, eroding consumer trust. Brands must carefully... (More) - Purpose: The purpose of this paper is to analyze the effect woke marketing has on the consumer and the effect it has on the brand’s identity
Methodology: The research paper uses a qualitative approach, including both primary and secondary data collection. The primary data was collected through six semi-structured interviews examining brand identity, woke culture and brand versus market orientation, and the secondary data was collected through the literature review.
Findings: The study found that woke marketing is generally well-received if it appears authentic and aligns with a brand’s values and identity. Forced or insincere efforts can, however, lead to perceptions of “woke-washing”, eroding consumer trust. Brands must carefully integrate inclusivity to resonate with target audiences without alienating others.
Original/value: This article explores a new, relevant and unexplored topic. The discourse around wokeness is heavily discussed, although little academic research has been done on this topic.
Keywords: Authenticity, Brand Identity, Brand Loyalty, Brand Orientation, Market Orientation, Wokeness, Woke Marketing.
Paper type: Research paper (Less)
Please use this url to cite or link to this publication:
http://lup.lub.lu.se/student-papers/record/9178012
- author
- Bengtsson, Adam LU ; Johansson, Emma LU and Odd, Elsa LU
- supervisor
-
- Frans Melin LU
- organization
- course
- BUSN21 20242
- year
- 2024
- type
- L3 - Miscellaneous, Projetcs etc.
- subject
- keywords
- Authenticity, Brand Identity, Brand Loyalty, Brand Orientation, Market Orientation, Wokeness, Woke Marketing
- publication/series
- LBMG Strategic Brand Management - Masters Paper Series
- language
- English
- id
- 9178012
- date added to LUP
- 2024-11-18 15:33:37
- date last changed
- 2024-11-18 15:33:37
@misc{9178012, abstract = {{Purpose: The purpose of this paper is to analyze the effect woke marketing has on the consumer and the effect it has on the brand’s identity Methodology: The research paper uses a qualitative approach, including both primary and secondary data collection. The primary data was collected through six semi-structured interviews examining brand identity, woke culture and brand versus market orientation, and the secondary data was collected through the literature review. Findings: The study found that woke marketing is generally well-received if it appears authentic and aligns with a brand’s values and identity. Forced or insincere efforts can, however, lead to perceptions of “woke-washing”, eroding consumer trust. Brands must carefully integrate inclusivity to resonate with target audiences without alienating others. Original/value: This article explores a new, relevant and unexplored topic. The discourse around wokeness is heavily discussed, although little academic research has been done on this topic. Keywords: Authenticity, Brand Identity, Brand Loyalty, Brand Orientation, Market Orientation, Wokeness, Woke Marketing. Paper type: Research paper}}, author = {{Bengtsson, Adam and Johansson, Emma and Odd, Elsa}}, language = {{eng}}, note = {{Student Paper}}, series = {{LBMG Strategic Brand Management - Masters Paper Series}}, title = {{Does “wokeness” build a strong brand identity? Gain the responsible consumer and lose the masses?}}, year = {{2024}}, }