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- 2017
-
Mark
Exploring practices for managing product returns in internet retailing
(
- Chapter in Book/Report/Conference proceeding › Paper in conference proceeding
-
Mark
Handeln rustar för multi-kanal
2017)(
- Book/Report › Report
- 2016
-
Mark
The impact of returns policies on profitability : A fashion e-commerce case
(
- Contribution to journal › Article
-
Mark
Customer value in parcel lockers: Investigating the last mile digitalization
2016) The 5th Nordic Retail and Wholesale Conference - NRWC(
- Contribution to conference › Abstract
- 2014
-
Mark
Experiment on consumer behaviour in fashion E-commerce – experience and insights
(
- Contribution to conference › Paper, not in proceeding
-
Mark
Consumers’ value creating processes in distribution services for online shopping
2014) The 4th Nordic Retail and Wholesale Conference(
- Contribution to conference › Paper, not in proceeding
-
Mark
Developing business models for online retailing – an empirical survey
2014) The 4th Nordic Retail and Wholesale Conference(
- Contribution to conference › Abstract
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