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- 2023
-
Mark
Towards retail innovation and ambidexterity : insights from a Swedish retailer
(
- Contribution to journal › Article
- 2022
-
Mark
Personalens roll i servicemötet: Utmaningar och förändringsarbete för handelns personal
2022) In Handelsrådets rapportserie(
- Book/Report › Report
-
Mark
Editorial for first issue of international review of retail, distribution and consumer research, 2022
(
- Contribution to journal › Debate/Note/Editorial
- 2021
-
Mark
The changing marketing orientation within the business model of an international retailer–IKEA in China over 10 years
(
- Contribution to journal › Article
-
Mark
(When) Is it Worth Investing in the Personal Service Encounter?
(
- Contribution to conference › Abstract
-
Mark
(When) Is it Worth Investing in the Personal Service Encounter?
2021) The Nordic retail and wholesale conference 2021(
- Contribution to conference › Paper, not in proceeding
-
Mark
Service encounters in the digital age: Exploring the new and multiple role of frontline employees
2021) The Nordic retail and wholesale conference 2021(
- Contribution to conference › Other
-
Mark
Ease or excitement? Exploring how concept stores contribute to a retail portfolio
(
- Contribution to journal › Article
- 2020
-
Mark
Creative Concept or Watered-down Version? : Factors that influence how new store formats contribute to a retail portfolio
2020) 5th Colloquium on European Research in Retailing(
- Contribution to conference › Other
- 2019
-
Mark
Consumer decision-making of slow moving consumer goods in the age of multi-channels
(
- Contribution to journal › Article