Su Mi Dahlgaard-Park
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- 2022
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Mark
From quality control to TQM, service quality and service sciences : a 30-year review of TQM literature
(
- Contribution to journal › Scientific review
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Mark
Russian government quality award : 25 years towards organizational excellence
(
- Contribution to journal › Article
- 2021
-
Mark
Key Challenges and Opportunities for Quality, Sustainability and Innovation in the Fourth Industrial Revolution : Quality and Service Management in the fourth Industrial Revolution - Sustainability and Value co-creation
Dahlgaard-Park, Su Mi LU and Dahlgaard, Jens J. (2021)
- Book/Report › Anthology (editor)
- 2020
-
Mark
New paradigm of lean six sigma in the 4th industrial revolution era
(
- Contribution to journal › Article
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Mark
Research trends in quality management in years 2000-2019
(
- Contribution to journal › Article
- 2019
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Mark
Evolution and future of total quality management : management control and organisational learning
(
- Contribution to journal › Article
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Mark
Emotional and rational customer engagement : exploring the development route and the motivation
(
- Contribution to journal › Article
- 2018
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Mark
A Quality Scorecard for the era of Industry 4.0
(
- Contribution to journal › Article
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Mark
The evolution and convergence of total quality management and management theories
(
- Contribution to journal › Article
- 2017
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Mark
Challenges and Opportunities of Quality and Sustainability in the 4th Industrial Revolution
(2017)
- Book/Report › Conference proceeding (editor)
-
Mark
Building a Culture for Quality, Innovation and Sustainability : Building a Culture for Quality, Innovation and Sustainability
(
- Contribution to journal › Special issue (editor)
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Mark
Emerging Issues and Challenges - a Korean Perspective
(
- Contribution to journal › Special issue (editor)
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Mark
Building a Culture for Quality, Innovation and Sustainability : Editorial for special issue
(
- Contribution to journal › Debate/Note/Editorial
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Mark
The impacts of organisational justice and psychological resilience on employee commitment to change in an M&A context
(
- Contribution to journal › Article
-
Mark
Editorial
(
- Contribution to journal › Article
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Mark
Selected best papers from the 19th QMOD-ICQSS conference
(
- Contribution to journal › Special issue (editor)
- 2016
-
Mark
Effect of sustainability-oriented innovation practices on the overall organisational performance : an empirical examination
(
- Contribution to journal › Article
-
Mark
Sustainability, Innovation and Quality Culture
(2016)
- Book/Report › Conference proceeding (editor)
-
Mark
Best Papers from the 18th QMOD-ICQSS conference
(
- Contribution to journal › Special issue (editor)
-
Mark
Editorial : Best papers from the 2015 QMOD-ICQSS Conference
(
- Contribution to journal › Debate/Note/Editorial
-
Mark
In search of “Muda” through the TKJ diagram
(
- Contribution to journal › Article
-
Mark
Best Papers from the 18th QMOD-ICQSS Conference
(
- Contribution to journal › Special issue (editor)
- 2015
-
Mark
Editorial
(
- Contribution to journal › Debate/Note/Editorial
-
Mark
Quality excellence in Taiwan: theories and practices
(
- Contribution to journal › Debate/Note/Editorial
-
Mark
Quality Excellence in Taiwan: Theories and Practices
Dahlgaard, Jens J. ; Dahlgaard-Park, Su Mi LU and Chen, Chi-Kuang (2015) In Total Quality Management & Business Excellence 26, numbers 1 and 2.
- Book/Report › Anthology (editor)
-
Mark
The Sage Encyclopedia of Quality and the Service Economy
- Book/Report › Anthology (editor)
-
Mark
Total Quality Management
(
- Chapter in Book/Report/Conference proceeding › Entry for encyclopaedia/dictionary
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Mark
Evolution of The Quality Movement
(
- Chapter in Book/Report/Conference proceeding › Entry for encyclopaedia/dictionary
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Mark
Excellence Characteristics
(
- Chapter in Book/Report/Conference proceeding › Entry for encyclopaedia/dictionary
-
Mark
Quality Definitions
(
- Chapter in Book/Report/Conference proceeding › Entry for encyclopaedia/dictionary
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Mark
Introduction
2015) 1.(
- Chapter in Book/Report/Conference proceeding › Foreword/Postscript
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Mark
18th QMOD-ICQSS & KSQM joint conference : Creating a Sustainable Future through Quality
2015)(
- Book/Report › Conference proceeding (editor)
-
Mark
Best Papers from QMOD 2014, Prague Conference
(
- Contribution to journal › Special issue (editor)
-
Mark
Do corporate sustainability practices enhance organizational economic performance?
(
- Contribution to journal › Article
- 2014
-
Mark
16th QMOD Conference Quality Management and Organizational Development
(
- Contribution to journal › Debate/Note/Editorial
-
Mark
Enhancing Quality and Employee Well-being
(
- Contribution to journal › Debate/Note/Editorial
-
Mark
Building Business Excellence through Psychological Capital
(
- Contribution to journal › Article
-
Mark
Service quality management and ecosystem theory
(
- Contribution to journal › Article
-
Mark
Sustainability exploration and sustainability exploitation: from a literature review towards a conceptual framework
(
- Contribution to journal › Scientific review
-
Mark
The Relationship between Sustainability Oriented Innovation Practices and Organizational Performance: Empirical Evidence from Slovenian Organizations
(
- Contribution to journal › Article
-
Mark
Flow i arbetet - en förutsättning för kvalitet i arbetslivet?
(
- Chapter in Book/Report/Conference proceeding › Book chapter
-
Mark
Entering the Experience Economy : From Product Quality to Experience Quality
2014)(
- Book/Report › Conference proceeding (editor)
-
Mark
QMOD 2013 Conference- Selected Best Papers
(
- Contribution to journal › Special issue (editor)
-
Mark
Editorial, QMOD 2013 Conference - Selected Best Papers
(
- Contribution to journal › Debate/Note/Editorial
-
Mark
Special Issue on Application of Quality Management
(
- Contribution to journal › Special issue (editor)
-
Mark
Organizacija, Journal of management, Informatics and Human Resources
(
- Contribution to journal › Special issue (editor)
- 2013
-
Mark
Diagnosing and Prognosticating the Quality Movement - a Review on the 25 Years Quality Literature (1987-2011
(
- Contribution to journal › Article
-
Mark
Business excellence models: limitations, reflections and further development
(
- Contribution to journal › Article
-
Mark
Using service simulation to analyse the satisfaction with the processes of intensive care unit in the hospital: the perspective of the patient and the family
(
- Contribution to journal › Article
-
Mark
Relationship Quality and Customer Satisfaction in Service Contexts
- Book/Report › Anthology (editor)