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- 2017
-
Mark
An exploration of consumers’ experiences in physical stores : comparing consumers’ and retailers’ perspectives in past and present time
(
- Contribution to journal › Article
- 2014
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Mark
A comparison of customer perceived service quality in discount versus traditional grocery stores.
(
- Contribution to journal › Article
- 2011
-
Mark
Standardized marketing strategies in retailing? IKEA’s marketing strategies in Sweden, the UK and China
(
- Contribution to journal › Article
- 2010
-
Mark
Consuming IKEA, Different perspectives on consumer images of a global retailer
Burt, Steve ; Johansson, Ulf LU and Thelander, Åsa LU (2010) In Lund Studies in Economics and management 118
- Book/Report › Anthology (editor)
-
Mark
IKEA's image in three countries
2010) p.73-96(
- Chapter in Book/Report/Conference proceeding › Book chapter