Publications | LUP Student Papers

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2012
Mark Vi beklagar missnöjet! En studie om klagomålshantering på fyra svenska hotell
Nordström, Kajsa ; Raneklint, Louise and Wigerstad, Sara (2012)
Department of Service Studies
- Bach. Degree
Mark ”Vi är spindeln i nätet”
Berg Berntsson, Camilla ; Ho, Jenny and Johansson, Maria (2012)
Department of Service Studies
- Bach. Degree
Mark "Syns man inte finns man inte" - en studie om relationen mellan hotell och Online Travel Agents
Jabrell, Nathalie ; Jarlsfelt, Nathalie and Andersson, Susanne (2012)
Department of Service Studies
- Bach. Degree
Mark Revenue Management inom Hotellföretag - En studie av Revenue Management och sex Hotellföretag
Duong, Jack Lond (2012)
Department of Service Studies
- Bach. Degree
2011
Mark Skäligt brandskydd på hotell- en problemidentifiering
Grunnesjö, Erik and Larsson, Miranda (2011) In LUTVDG/TVBB--5366--SE VBR920 20111
Division of Fire Safety Engineering
Risk Management and Safety Engineering (M.Sc.Eng.)
Division of Risk Management and Societal Safety
- Master (Two yrs)
Mark Önskas en badrock eller ett trevligt bemötande?
Madsen, Emeli ; Nilsson, Emil and Lundeborg, Fredrik (2011)
Department of Service Studies
- Bach. Degree
Mark Välkomnad av en maskin
Hunziker, Kim ; Loi, Simon and Verngren, Tove (2011)
Department of Service Studies
- Bach. Degree
Mark Morot, piska eller inre drivkraft?
Eriksson, Anna ; Richter, Anne and Backler, Maja (2011)
Department of Service Studies
- Bach. Degree
2010
Mark CSR och Sandic Hotels
Mårtensson, Sebastian and Persson, Martin (2010)
Department of Business Administration
- Bach. Degree
2009
Mark Fria tyglar? - En fallstudie om kopplingen mellan empowerment och arbetsengagemang på Scandic
Udo, Regina ; Sund, Christine and Yokoi, Hiroko (2009)
Department of Service Studies
- Master (One yr)

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