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Fixing teachers’ problems? exploring teachers’ repair and maintenance work around generative AI technologies

Ljungqvist, Marita LU ; Sonesson, Anders LU orcid and Selwyn, Neil LU orcid (2026) In Discourse p.1-12
Abstract
The promise that AI tools will relieve teachers of tedious tasks and liberate time for more ‘valuable’ work with students has become a dominant narrative. However, the implementation of automated technologies raises questions around how human labour is implicated and situated in these processes. From the perspective of maintenance and repair studies we approach the often-hidden labour that teachers undertake when engaging with generative artificial intelligence (GenAI) technologies. Drawing on interviews with Swedish teachers we expose the tools’ inherent limitations in teaching contexts, and highlight the pedagogical, social, and moral dimensions of educational practice. We argue that these essentially inexplicable and ungeneralizable... (More)
The promise that AI tools will relieve teachers of tedious tasks and liberate time for more ‘valuable’ work with students has become a dominant narrative. However, the implementation of automated technologies raises questions around how human labour is implicated and situated in these processes. From the perspective of maintenance and repair studies we approach the often-hidden labour that teachers undertake when engaging with generative artificial intelligence (GenAI) technologies. Drawing on interviews with Swedish teachers we expose the tools’ inherent limitations in teaching contexts, and highlight the pedagogical, social, and moral dimensions of educational practice. We argue that these essentially inexplicable and ungeneralizable aspects of teaching – grounded in teachers’ situated awareness, professional experience, and tacit knowledge – cannot be codified or reduced to training data. Our results demonstrate the need for a radical rethinking of the forms of AI that education could benefit from – and those it should resist. (Less)
Please use this url to cite or link to this publication:
author
; and
organization
publishing date
type
Contribution to journal
publication status
epub
subject
keywords
GenAI, maintenance and repair, human-digital entanglements, teachers, education, tacit knowledge
in
Discourse
pages
12 pages
publisher
Routledge
external identifiers
  • scopus:105035902497
ISSN
0159-6306
DOI
10.1080/01596306.2026.2657793
project
Teachers and teaching in the age of AI and digital automation
language
English
LU publication?
yes
id
6d620283-47dc-49ef-80a3-9727fd605fed
date added to LUP
2026-04-19 14:21:12
date last changed
2026-07-13 04:01:03
@article{6d620283-47dc-49ef-80a3-9727fd605fed,
  abstract     = {{The promise that AI tools will relieve teachers of tedious tasks and liberate time for more ‘valuable’ work with students has become a dominant narrative. However, the implementation of automated technologies raises questions around how human labour is implicated and situated in these processes. From the perspective of maintenance and repair studies we approach the often-hidden labour that teachers undertake when engaging with generative artificial intelligence (GenAI) technologies. Drawing on interviews with Swedish teachers we expose the tools’ inherent limitations in teaching contexts, and highlight the pedagogical, social, and moral dimensions of educational practice. We argue that these essentially inexplicable and ungeneralizable aspects of teaching – grounded in teachers’ situated awareness, professional experience, and tacit knowledge – cannot be codified or reduced to training data. Our results demonstrate the need for a radical rethinking of the forms of AI that education could benefit from – and those it should resist.}},
  author       = {{Ljungqvist, Marita and Sonesson, Anders and Selwyn, Neil}},
  issn         = {{0159-6306}},
  keywords     = {{GenAI; maintenance and repair; human-digital entanglements; teachers; education; tacit knowledge}},
  language     = {{eng}},
  month        = {{04}},
  pages        = {{1--12}},
  publisher    = {{Routledge}},
  series       = {{Discourse}},
  title        = {{Fixing teachers’ problems? exploring teachers’ repair and maintenance work around generative AI technologies}},
  url          = {{http://dx.doi.org/10.1080/01596306.2026.2657793}},
  doi          = {{10.1080/01596306.2026.2657793}},
  year         = {{2026}},
}