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- 2023
-
Mark
Customer experience dimensions in last-mile delivery: an empirical study on unattended home delivery
(
- Contribution to journal › Article
-
Mark
Stöd och service till vissa funktionshindrade : LSS 2023
2023)(
- Book/Report › Book
- 2022
-
Mark
Customer expectations of unattended grocery delivery services: mapping forms and determinants
(
- Contribution to journal › Article
-
Mark
Crisis Response in Higher Education : How the Pandemic Challenged University Operations and Organisation
2022)(
- Book/Report › Book
- 2021
-
Mark
Alignment capabilities of big data’s value creation in the context of service delivery processes
(
- Contribution to journal › Article
-
Mark
Mapping Customer Experience of Unattended Delivery Services in E-Grocery Retail
2021) NOFOMA 2021(
- Contribution to conference › Paper, not in proceeding
-
Mark
Servants in the early-modern Nordic countries
2021)(
- Other contribution › Web publication
-
Mark
質の高いサービスか、ワーク・ライフ・バランスか : 持続可能な労働環境を考える
(
- Contribution to specialist publication or newspaper › Specialist publication article
- 2020
-
Mark
Diakonins kyrka: Teologi, kön och omsorgens utmattning
(
- Contribution to journal › Review (Book/Film/Exhibition/etc.)
-
Mark
Value Creation of Healthcare Services- Developing a Healthcare Matching Model
(
- Contribution to journal › Article
- 2019
-
Mark
A Review of SD-logic Resources in Information Systems
2019)(
- Chapter in Book/Report/Conference proceeding › Paper in conference proceeding
-
Mark
Typology of practices for managing consumer returns in internet retailing
(
- Contribution to journal › Article
- 2018
-
Mark
Healthcare Matching - Developing a Preliminary Model
2018) International Research Conference in Service Management(
- Contribution to conference › Paper, not in proceeding
-
Mark
Rebell eller underleverantör : - på spaning efter diakoni i vår tid
2018) p.57-64(
- Chapter in Book/Report/Conference proceeding › Book chapter
- 2017
-
Mark
Developing a Preliminary Model of Healthcare Matching as a Service - Usefulness and Barriers
2017) 20th Excellence in Services International Conference(
- Contribution to conference › Paper, not in proceeding
- 2016
-
Mark
Sustainability Service In-Store: Service Work and the Promotion of Sustainable Consumption
(
- Contribution to journal › Article
-
Mark
Best Papers from QMOD 2015
- Contribution to journal › Special issue (editor)
-
Mark
Approach for process innovative design based on SOA
2016) In Sichuan Daxue Xuebao (Gongcheng Kexue Ban)/Journal of Sichuan University (Engineering Science Edition) 48(4). p.188-196(
- Contribution to journal › Article
- 2015
-
Mark
Effective secondary fracture prevention: implementation of a global benchmarking of clinical quality using the IOF Capture the FractureA (R) Best Practice Framework tool
(
- Contribution to journal › Article
- 2014
-
Mark
Modelling the effects of management intensification on multiple forest services: a Swedish case study
(
- Contribution to journal › Article
-
Mark
Positive effect of protein-supplemented hospital food on protein intake in patients at nutritional risk: a randomised controlled trial
(
- Contribution to journal › Article
-
Mark
Health Management : Att leda hälsoverksamheter med service i fokus
Nordgren, Lars LU and Loodin, Henrik LU (2014)
- Book/Report › Anthology (editor)
- 2012
-
Mark
Hur mycket välfärd har vi och hur mår vi?
2012)(
- Chapter in Book/Report/Conference proceeding › Book chapter
-
Mark
Öppna Svar från Nationell Patientenkät vid Blekingesjukhuset - ett pilotprojekt
2012) In SKL Publikationre(
- Book/Report › Report
- 2008
-
Mark
Attaining Sustainability, Electronic Proceedings of the 11th QMOD conference
(2008)
- Book/Report › Conference proceeding (editor)
-
Mark
Learning in Collaboration : Academics’ experiences in collaborative partnerships
2008)(
- Thesis › Doctoral thesis (compilation)
- 2005
-
Mark
Intimitet och teknik i servicemötet
2005) p.139-151(
- Chapter in Book/Report/Conference proceeding › Book chapter
- 2003
-
Mark
Staden och resandet : Mötet mellan planering och vardagsliv
(
- Thesis › Doctoral thesis (monograph)
- 2001
-
Mark
Determinants of satisfaction with community-based psychiatric services: A cross-sectional study among schizophrenia outpatients
(
- Contribution to journal › Article
- 1999
-
Mark
Vardagslivets resor i den stora staden
(
- Thesis › Licentiate thesis
-
Mark
Credit Intelligence in Banks - Managing Credit Relationships with Small Firms
1999) In Lund Studies in Economics and Management(
- Thesis › Doctoral thesis (compilation)
- 1998
-
Mark
The Railway Station and The Interregional Traveller - traveller preferences and implications for the planning process
1998) In Bulletin / University of Lund, Lund Institute of Technology, Department of Traffic Planning and Engineering 157.(
- Thesis › Doctoral thesis (monograph)