Department of Service Studies
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- 2009
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Mark
The practice of risk management: Silence is not absence
(
- Contribution to journal › Article
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Mark
Attaining sustainability – from organisational excellence to sustainable excellence for people, planet and profitability
- Book/Report › Anthology (editor)
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Mark
The Boundary Work of Commercial Friendship
2009) Nature~Culture, The Advanced Cultural Studies Institute of Sweden(
- Chapter in Book/Report/Conference proceeding › Paper in conference proceeding
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Mark
Lean-kaizen public service: an empirical approach in Spanish local governments
(
- Contribution to journal › Article
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Mark
Decoding the Code of Excellence
(
- Contribution to journal › Article
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Mark
Creating Experiences in the Experience Economy
(
- Contribution to journal › Review (Book/Film/Exhibition/etc.)
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Mark
Cultural Heritage across Borders? - Framing and Challenging the Snapphane Story in Southern Sweden
(
- Contribution to journal › Article
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Mark
Measuring and diagnosing excellence in services
- Book/Report › Conference proceeding (editor)
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Mark
Swedish Air Travellers and Voluntary Carbon Offsets: Towards the Co-Creation of Environmental value?
(
- Contribution to journal › Article
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Mark
Från marknadsföring av polis till marknadsföring av zoner?
(
- Contribution to journal › Article