Daniel Hellström
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- 2019
-
Mark
Framework of Last Mile Logistics Research: A Systematic Review of the Literature
- Contribution to journal › Scientific review
-
Mark
Typology of practices for managing consumer returns in internet retailing
Hjort, Klas LU ; Hellström, Daniel LU
; Hall Karlsson, Stefan
LU
and Oghazi, Pejvak
(2019)
In International Journal of Physical Distribution and Logistics Management
49(7).
p.767-790
- Contribution to journal › Article
- 2018
-
Mark
Multi-Dimensional Framework of Rural Supply Chain Management : Moving towards new research perspectives
Prockl, Günter ; Williger, Bettina ; Tampe, Maja and Hellström, Daniel LU
(2018)
NOFOMA Conference 2018
- Chapter in Book/Report/Conference proceeding › Paper in conference proceeding
-
Mark
Customer value in self-service kiosks: a systematic literature review
Vakulenko, Yulia LU ; Hellström, Daniel LU
and Oghazi, Pejvak
(2018)
In International Journal of Retail & Distribution Management
46(5).
p.507-527
- Contribution to journal › Scientific review
-
Mark
What's in the parcel locker? Exploring customer value in e-commerce last mile delivery
Vakulenko, Yulia LU ; Hellström, Daniel LU
and Hjort, Klas
LU
(2018)
In Journal of Business Research
88.
p.421-427
- Contribution to journal › Article
-
Mark
Online purchase return policy leniency and purchase decision : Mediating role of consumer trust
Oghazi, Pejvak ; Karlsson, Stefan LU ; Hellström, Daniel LU
and Hjort, Klas
LU
(2018)
In Journal of Retailing and Consumer Services
41.
p.190-200
- Contribution to journal › Article
-
Mark
Drivers of pharmaceutical packaging innovation: a customer-supplier relationship case study
Lorenzini, Giana LU ; Mostaghel, Rana and Hellström, Daniel LU
(2018)
In Journal of Business Research
88.
p.363-370
- Contribution to journal › Article
-
Mark
Urban VS rural logistics service quality. Comparing customer satisfaction factors
Vakulenko, Yulia LU ; Hellström, Daniel LU
; Hjort, Klas
LU
and Shams, Poja
(2018)
NOFOMA Conference 2018
- Contribution to conference › Abstract
-
Mark
Online retail experience and customer satisfaction: The mediating role of last mile delivery
Vakulenko, Yulia LU ; Shams, Poja ; Hellström, Daniel LU
and Hjort, Klas
LU
(2018)
6th NRWC Conference
- Chapter in Book/Report/Conference proceeding › Paper in conference proceeding
-
Mark
Customer behavior dynamics in e-commerce last mile delivery: Investigating a new service algorithm
Vakulenko, Yulia LU ; Shams, Poja ; Hellström, Daniel LU
and Hjort, Klas
LU
(2018)
8th Global Innovation and Knowledge Academy Conference (GIKA) 2018
- Chapter in Book/Report/Conference proceeding › Paper in conference proceeding