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- 2023
-
Mark
Towards retail innovation and ambidexterity : insights from a Swedish retailer
(
- Contribution to journal › Article
- 2022
-
Mark
Editorial for first issue of international review of retail, distribution and consumer research, 2022
(
- Contribution to journal › Debate/Note/Editorial
-
Mark
Personalens roll i servicemötet: Utmaningar och förändringsarbete för handelns personal
2022) In Handelsrådets rapportserie(
- Book/Report › Report
- 2021
-
Mark
Service encounters in the digital age: Exploring the new and multiple role of frontline employees
2021) The Nordic retail and wholesale conference 2021(
- Contribution to conference › Other
-
Mark
Ease or excitement? Exploring how concept stores contribute to a retail portfolio
(
- Contribution to journal › Article