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- 2024
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Mark
Exploring the use of innovation measurement in retail organisations : a multiple case study
(
- Contribution to journal › Article
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Mark
Towards innovation capability in retail services : managing the tensions of exploration and exploitation
2024) In International Review of Retail, Distribution and Consumer Research(
- Contribution to journal › Article
- 2023
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Mark
New technology and in-store service encounters: An analysis of coping practices and work experiences among frontline employees
(
- Contribution to journal › Article
- 2022
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Mark
Online food shopping reinvented : developing digitally enabled coping strategies in times of crisis
(
- Contribution to journal › Article
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Mark
There is no place like home : home satisfaction and customer satisfaction in online grocery retailing
(
- Contribution to journal › Article
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Mark
Physical retailing vs. physical distancing–an empirical study of Swedish retail adaptations in the wake of Covid-19
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- Contribution to journal › Article
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Mark
Editorial for first issue of international review of retail, distribution and consumer research, 2022
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- Contribution to journal › Debate/Note/Editorial
- 2021
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Mark
The changing marketing orientation within the business model of an international retailer–IKEA in China over 10 years
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- Contribution to journal › Article
- 2019
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Mark
Online retail experience and customer satisfaction: The mediating role of last mile delivery
2019) In International Review of Retail Distribution & Consumer Research 29(3 (special Issue)). p.306-320(
- Contribution to journal › Article
-
Mark
Consumer decision-making of slow moving consumer goods in the age of multi-channels
(
- Contribution to journal › Article
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Mark
Organizational climate for innovation and creativity – a study in Swedish retail organizations
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- Contribution to journal › Article
- 2018
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Mark
Developing CSR in retail–supplier relationships : a stakeholder interaction approach
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- Contribution to journal › Article
- 2017
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Mark
An exploration of consumers’ experiences in physical stores : comparing consumers’ and retailers’ perspectives in past and present time
(
- Contribution to journal › Article
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Mark
Exploring store format development and its influence on store image and store clientele–the case of IKEA’s development of an inner-city store format
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- Contribution to journal › Article
- 2014
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Mark
Manufacturer brands versus private brands: Hoch's strategic framework and the Swedish food retail sector
(
- Contribution to journal › Article