Centre for Retail Research at Lund University
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- 2023
-
Mark
Messy customer journey self-mapping
(2023)
- Other contribution › Web publication
- 2022
-
Mark
Physical retailing vs. physical distancing–an empirical study of Swedish retail adaptations in the wake of Covid-19
- Contribution to journal › Article
-
Mark
Customer journeys in the new retail landscape : A qualitative study of customer value and new retail store formats
(2022) Nordic Retail and Wholesale Conference 2022
- Contribution to conference › Abstract
-
Mark
Customer journey self-mapping : A qualitative method for evaluating new store formats
(2022) Nordic Retail and Wholesale Conference 2022
- Contribution to conference › Abstract
- 2021
-
Mark
(When) Is it Worth Investing in the Personal Service Encounter?
(2021) The Nordic retail and wholesale conference 2021
- Contribution to conference › Paper, not in proceeding
-
Mark
Från överkonsumtion till anti-konsumtion : Nya trender i klimatfrågan
(2021) In Kristianstadsbladet
- Contribution to specialist publication or newspaper › Newspaper article
-
Mark
From Strategic Opportunity to Existential Imperative : Sustainability discourses in fashion retail.
(2021) The Nordic retail and wholesale conference 2021
- Contribution to conference › Other
-
Mark
(When) Is it Worth Investing in the Personal Service Encounter?
- Contribution to conference › Abstract
-
Mark
Ease or excitement? Exploring how concept stores contribute to a retail portfolio
- Contribution to journal › Article
- 2020
-
Mark
Creative Concept or Watered-down Version? : Factors that influence how new store formats contribute to a retail portfolio
(2020) 5th Colloquium on European Research in Retailing
- Contribution to conference › Other
