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- 2024
-
Mark
Let's go thrift shopping : exploring circular business model innovation in fashion retail
(
- Contribution to journal › Article
-
Mark
The impact of order fulfillment on consumer experience : text mining consumer reviews from Amazon US
2024) In International Journal of Physical Distribution and Logistics Management ahead-of-print(ahead-of-print).(
- Contribution to journal › Article
- 2023
-
Mark
Let’s go thrift shopping : exploring circular business model innovation in fashion retail
2023) 18TH Academy of Innovation, Entrepreneurship, and Knowledge Conference(
- Contribution to conference › Paper, not in proceeding
-
Mark
Packaging innovation scorecard
(
- Contribution to journal › Article
-
Mark
Logistics services as a catalyst for circular business model innovation
2023) NOFOMA 2023(
- Contribution to conference › Paper, not in proceeding
-
Mark
Successful competence development for retail professionals : investigation of key mechanisms in informal learning
(
- Contribution to journal › Article
-
Mark
Customer experience dimensions in last-mile delivery: an empirical study on unattended home delivery
(
- Contribution to journal › Article
-
Mark
Retail returns management strategy : an alignment perspective
(
- Contribution to journal › Article
- 2022
-
Mark
Accelerating competence development in retail practice : learning activities and initiatives to support informal learning at work
2022) Nordic Retail and Wholesale Conference 2022(
- Contribution to conference › Other
-
Mark
Framgångsrik kompetensutveckling - mekanismer för informellt lärande
2022) In Handelsrådets rapportserie(
- Book/Report › Report
-
Mark
Transition Towards Sustainable E-Commerce: A Design Thinking Approach
2022) Knowledge for Sustainable Development(
– Lund University Research Conference- Contribution to conference › Abstract
-
Mark
Does delivery service differentiation matter? Comparing rural to urban e-consumer satisfaction and retention
(
- Contribution to journal › Article
-
Mark
Customer expectations of unattended grocery delivery services: mapping forms and determinants
(
- Contribution to journal › Article
- 2021
-
Mark
How supply chain professionals learn at work : an investigation of learning mechanisms
(
- Contribution to journal › Article
-
Mark
Learning Mechanisms for Retail Professionals: An Investigation of Warehouse workers, Procurement Officers, and Store Managers
(
- Contribution to conference › Paper, not in proceeding
-
Mark
Rural supply chain management: a multidimensional framework for future research in Europe
(
- Contribution to journal › Article
-
Mark
Så ställer vi om till hållbar e-handel
(
- Contribution to specialist publication or newspaper › Specialist publication article
-
Mark
From Mars to Venus: Alteration of trust and reputation in online shopping
(
- Contribution to journal › Article
-
Mark
Systemförändring för omställning till hållbar e-handel : Kraftsamling som accelererar innovation
2021)(
- Book/Report › Report
- 2020
-
Mark
Så kan e-handeln fixa returerna
(
- Contribution to specialist publication or newspaper › Specialist publication article
-
Mark
(Mis)alignment in returns management : integration of process, policy and business intent
(
- Contribution to conference › Paper, not in proceeding
- 2019
-
Mark
Innovative framework for self-service kiosks: Integrating customer value knowledge
(
- Contribution to journal › Article
-
Mark
Framework of Last Mile Logistics Research: A Systematic Review of the Literature
(
- Contribution to journal › Scientific review
-
Mark
Exploring past achievements in last mile logistics research : A literature review
2019) 31ST NOFOMA Conference(
- Contribution to conference › Paper, not in proceeding
-
Mark
Online retail experience and customer satisfaction: The mediating role of last mile delivery
2019) In International Review of Retail Distribution & Consumer Research 29(3 (special Issue)). p.306-320(
- Contribution to journal › Article
-
Mark
Service innovation in e-commerce last mile delivery : Mapping the e-customer journey
(
- Contribution to journal › Article
-
Mark
Typology of practices for managing consumer returns in internet retailing
(
- Contribution to journal › Article
- 2018
-
Mark
Customer value in self-service kiosks: a systematic literature review
(
- Contribution to journal › Scientific review
-
Mark
Drivers of pharmaceutical packaging innovation: a customer-supplier relationship case study
(
- Contribution to journal › Article
-
Mark
What's in the parcel locker? Exploring customer value in e-commerce last mile delivery
(
- Contribution to journal › Article
-
Mark
Urban VS rural logistics service quality. Comparing customer satisfaction factors
2018) NOFOMA Conference 2018(
- Contribution to conference › Abstract
-
Mark
Online retail experience and customer satisfaction: The mediating role of last mile delivery
2018) 6th NRWC Conference(
- Chapter in Book/Report/Conference proceeding › Paper in conference proceeding
-
Mark
Customer behavior dynamics in e-commerce last mile delivery: Investigating a new service algorithm
2018) 8th Global Innovation and Knowledge Academy Conference (GIKA) 2018(
- Chapter in Book/Report/Conference proceeding › Paper in conference proceeding
-
Mark
Multi-Dimensional Framework of Rural Supply Chain Management : Moving towards new research perspectives
2018) NOFOMA Conference 2018(
- Chapter in Book/Report/Conference proceeding › Paper in conference proceeding
-
Mark
Online purchase return policy leniency and purchase decision : Mediating role of consumer trust
(
- Contribution to journal › Article
-
Mark
Exploring differences in how males and females leverage trust and reputation in driving online purchase intentions
2018) Nordic Retail and Wholesale Conference 2018(
- Contribution to conference › Paper, not in proceeding
-
Mark
A holistic and international approach to train the future talents in food innovation and product design: the case of the Erasmus Mundus Joint Master Degree FIPDES
2018) 32nd EFFoST International Conference(
- Contribution to conference › Poster
-
Mark
Training of a New Generation of Talents Capable of Working Across Borders and Sectors, with an Inclusive Approach of Food Innovation: the Case of FIPDes, the ERASMUS Mundus Joint Master’s Degree in Food Innovation and Product Design
2018) 5th International ISEKI Food Conference(
- Contribution to conference › Abstract
- 2017
-
Mark
NOFOMA 2017 : The 29th NOFOMA Conference: Taking on grand challenges
(2017)
- Book/Report › Conference proceeding (editor)
-
Mark
Competence in supply chain management: A systematic review
(
- Contribution to journal › Scientific review
-
Mark
Medication packaging and older patients: a systematic review
2017) 20th IAPRI World Conference on Packaging, 2016 In Packaging Technology and Science 30(8). p.525-558(
- Contribution to journal › Scientific review
-
Mark
Managing Packaging Design for Sustainable Development : A Compass for Strategic Directions
2017)(
- Book/Report › Book
-
Mark
What's in the locker? Exploring customer value in e-commerce last mile delivery
2017) 7th Global Innovation and Knowledge Academy(
- Contribution to conference › Abstract
-
Mark
Exploring pharmaceutical packaging innovation management: a customer-supplier relationship case study
2017) 7th Global Innovation and Knowledge Academy(
- Chapter in Book/Report/Conference proceeding › Paper in conference proceeding
-
Mark
Return policy and consumer behaviour - a conceptual study
2017) The 24th Nordic Academy of Management Conference(
- Contribution to conference › Paper, not in proceeding
-
Mark
Konsumentreturer i digital handel : Balansakt i tre dimensioner
2017)(
- Book/Report › Report
-
Mark
Exploring practices for managing product returns in internet retailing
(
- Chapter in Book/Report/Conference proceeding › Paper in conference proceeding
- 2016
-
Mark
Customer value in self-service technologies : A systematic review
2016) NOFOMA 2016(
- Contribution to conference › Abstract
-
Mark
Packaging logistics in supply chain practice – current state, trade-offs and improvement potential
2016) In International Journal of Logistics Research and Applications: A Leading Journal of Supply Chain Management 19(5). p.351-368(
- Contribution to journal › Article
-
Mark
Logistics Facility Localization : A literature review and framework
(
- Chapter in Book/Report/Conference proceeding › Paper in conference proceeding